Each year, insurance companies are presented with the unique challenge of increasing policy enrolment in a market that is consistently competitive. Our current clients have seen the benefits of using CUEX FIRST to increase their customer enrolment. These insurance firms see increased completed online applications, increased appointments, and increased overall enrolment and revenue. In addition to this very important goal, CUEX FIRST's services provide insurance firms with important marketing and web statistics to improve their enrolment process.
To attract a generation whose medium of communication is text/instant messaging, in addition to traditional voice and email services, CUEX FIRST offers Live Chat to recruit prospects one-on-one in an accessible environment. Chats are initiated by prospects at the moment they need help. Most prospects indicate a preference for chat over both the telephone and office visits. Prospects who used online chat services provided by CUEX FIRST gave it a 97% approval rating of excellent or good.