With the constant need to maintain business focus, organizations are looking to outsource their support functions to process specialists, thus maximizing business competence.

TOSGlobal benefits organizations by taking process responsibility and adding value to their business, with its custom-made Back Office Solutions that optimize process performance.

We ensure that our operations are a seamless extension of your business. Our Back Office Solutions are layered with business intelligence tools and reporting systems for evaluating all metrics of an outsourcing venture.

Through continuous process improvements, extensive training and quality assurances we are committed to delivering solutions that are not only system-centric, but also client-centric.

Data Management Services

Trouble Ticket Management

Creation of service trouble ticket (TT) towards complaint received, co-ordination with the Service Operation Centre for resolutions and updating with Priority Management (SLA) is the essence of a BAck Office Operational success, TOSGlobal reports, tracks and coordinates resolution with your designated inhouse or business partner teams seamlessly.

Survey Administration and Management

Market and research survey management, require an understanding of contacting the right clients in a timely manner. TOSGlobal conducts research surveys for clients and maintain confidentiality throughout the process in written and recorded documents.

The quantitative and qualitative data our employees collect during their research helps to improve a business's services and products.

Form Filling

TOS provides timely and accurate offshore Form fill services & data capture solutions to variety of industries. A highly experienced in-house team captures your data with the highest degree of accuracy & speed at cost-effective rates.

Transcription

Your transcription needs are unique & we respect that fact by offering confidential & customized transcription service. Recorded media transcription typically covers Legal, Business, Academic and Media production transcription. Our transcription services are reliable, accurate and meticulous.